An accident is stressful enough without worrying about what happens to your insurance. The good news: knowing the process ahead of time helps you make better decisions and protect your rate.
Here's exactly what happens after an accident — from the scene to your next policy renewal.
At the Scene: What to Do Immediately
- Check for injuries — call 911 if anyone is hurt
- Move to safety — if the cars are drivable, move them out of traffic
- Call the police — even for minor accidents, a police report creates an official record
- Exchange information — name, phone, insurance company, policy number, driver's license, license plate, vehicle details
- Document everything — take photos of damage, the scene, license plates, and any visible injuries
- Don't admit fault — let the insurance companies determine fault. Saying "I'm sorry" can be misinterpreted as an admission
- Get witness info — names and phone numbers of anyone who saw the accident
How to File a Claim
Most insurers let you file by phone, app, or online. You'll need:
- Your policy number
- Date, time, and location of the accident
- Other driver's information
- Police report number (if applicable)
- Photos of damage
Your insurer will assign a claims adjuster to investigate, determine fault, and handle the payout process.
How an Accident Affects Your Rates
The impact depends on fault, severity, and your insurer:
| Situation | Rate Impact | How Long |
|---|---|---|
| At-fault accident | +20% to 50% | 3 – 5 years |
| Not-at-fault accident | Usually no increase | N/A |
| At-fault, minor (under $2,000) | +10% to 25% | 3 years |
| At-fault, major (injury) | +40% to 100%+ | 5+ years |
| Comprehensive claim (weather, theft) | Usually no increase | N/A |
Note: California, Hawaii, Massachusetts, and Michigan have restrictions on using accidents to set rates. In other states, insurers have more flexibility.
Worried About Your Rate After an Accident?
Compare quotes from other insurers — some penalize accidents less than others.
Compare Quotes →Will My Insurer Drop Me?
Most insurers won't cancel your policy mid-term for an accident, but they may choose not to renew at the end of your policy period. This is more likely if:
- You've had multiple at-fault accidents in 3 years
- The accident involved serious injury or large payouts
- You have a history of claims
If your insurer drops you, you'll need to find new coverage immediately — driving without insurance is illegal. This is another reason to shop around proactively after an accident.
How to Minimize the Damage to Your Rate
1. Don't File a Claim for Minor Damage
If the damage is less than your deductible or barely above it, consider paying out of pocket. A claim on your record can cost more long-term than the repair itself.
2. Ask About Accident Forgiveness
Some insurers offer accident forgiveness — your first at-fault accident won't raise your rate. This is often available for free after 3–5 years with the company, or as a paid add-on.
3. Shop Around Before Renewal
After an accident, your current insurer may hike your rate — but other insurers may offer better terms. Get quotes from 3+ companies before your policy renews.
4. Take a Defensive Driving Course
Some states allow traffic school to reduce points or offset the rate increase from an accident.
5. Improve Your Credit (in Most States)
Since credit affects rates in most states, improving your credit score can help offset the accident surcharge over time.
6. Wait It Out
At-fault accidents fall off your driving record after 3–5 years (varies by state). Each year without a new incident, the impact diminishes.
What About Not-At-Fault Accidents?
If you're not at fault, your rate typically won't increase. However:
- Some insurers still use "not-at-fault" claims in their risk models (California prohibits this)
- If you file multiple not-at-fault claims, some insurers may view you as higher risk
- You may have to pursue the at-fault driver's insurance for your damages
What If the Other Driver Is Uninsured?
If the at-fault driver has no insurance (or flees), your own uninsured/underinsured motorist (UM/UIM) coverage kicks in. This is why UM/UIM is one of the most important coverages to have — about 1 in 8 drivers nationwide is uninsured.
Diminished Value: A Claim Many People Miss
After an accident — even with full repairs — your car's value drops. This is called "diminished value." In many states, you can file a separate claim against the at-fault driver's insurance for this loss. Most people never file this claim. It's worth asking about, especially for newer or luxury vehicles.
Frequently Asked Questions
How long does an accident stay on my insurance record?
Typically 3–5 years, depending on your state and insurer. Some insurers look back 3 years, others 5. The accident also stays on your driving record (used by the DMV) for a similar period.
Should I file a claim if the other driver is at fault?
Usually yes — especially if there's significant damage or injury. You can file against the at-fault driver's insurance (a third-party claim), which shouldn't raise your rate. If they're underinsured, your UM/UIM coverage can cover the difference.
Will my insurance go down after an accident?
Yes, eventually. Most surcharges decrease after 1–2 years of clean driving and disappear after 3–5 years. Some insurers offer "claims-free" discounts after a certain period without incidents.
Compare Rates After an Accident
Some insurers are more accident-friendly than others. See who offers you the best rate.
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